Confidentiality is the foundation of every engagement.

When you contact PCF or submit a consultation request, we collect the details you choose to provide: name, email, phone, country, the nature of your inquiry, and any context you share. We also collect basic technical information (browser, device, referring page) to operate and secure the site.

We use your information to respond to your inquiry, schedule and conduct consultations, deliver advisory services, comply with legal and regulatory obligations, and improve our website. We do not sell personal information.

All inquiries and engagements are treated as confidential. Information is accessed only by PCF advisors and authorised support staff with a need to know, and is shared with third parties only when (i) you direct us to do so, (ii) it is necessary to deliver the requested service, or (iii) we are required by law.

We retain inquiry and engagement records for as long as necessary to provide our services and meet legal, accounting, and regulatory obligations. When records are no longer required, they are securely deleted or anonymised.

PCF maintains administrative, technical, and physical safeguards designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of electronic storage is fully secure; we continuously review and improve our controls.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. To exercise these rights, contact us at the address below.

PCF operates across multiple jurisdictions. Where information is transferred internationally, we apply contractual and operational safeguards appropriate to the jurisdiction.

Questions about this notice can be sent to contact@pacificcapital.ca, or via the contact page.